FPDcomplaintscorresp@gmc-uk.org

Mme/Sir,

Re: GMC correspondence – August Ambush – E1-3572230314 – DR PEM Turner

I have been invited to send "details of [my] Customer Complaint" to this email address.

I have also reviewed my records and can confirm that my first contact with the GMC was soon after the notorious August Ambush in 1997, well 'within time'.

Since then, the GMC have either ignored my correspondence, lost my correspondence or prevaricated, sometimes asking for more details, when there are none, or claiming that there is no evidence of misconduct, when this must be the clearest case of trashing an individual's prospects that is imaginable.

I again give the relevant account (below) and ask the GMC to review its position and reflect on its own 'lack of appreciation' of the seriousness of this case.

"Called to a meeting by Staffordshire County Council, I made the observation that the occasion was unfairly constituted (lacking an association representative) but that did not bother the personnel officer present (who seems able to indulge in any shenanigan, free of accountability) and did not deter Pat Turner from indulging in the most mean attempt to discredit me. She had already asked if my exercise books were marked (a bloody cheek - I could even boast a homework record for each child!) and now she began to attack my grammar and dress (traditional - consistent with that of the headteacher). Astonishingly, she made reference to the headteacher's imminent retirement (why, I've no idea - I have not acted against the interests of the gentleman and even recommended him through the chair to the governors and 10 Downing Street for an award) and expressed the determination that I "never work again"! Is this conduct not gratuitous?"

DAustin
Original message:

Dear Mr Austin
Thank you for your email.
I am sorry that you are disappointed with our decision, however given the remit of our powers, this remains something we cannot assist you further with.
I have enclosed a copy of our Customer Complaint policy document, which details how we handle complaints through this process. You can also read about the policy online at https://www.gmc-uk.org/about/get-involved/complaints-and-feedback-about-our-service
You can send the details of your Customer Complaint to us at FPDComplaintsCorresp@gmc-uk.org
I am sorry we could not assist you further.
Kind regards
 
Rhianna Brandish
Complaints and Correspondence Officer
The General Medical Council
3 Hardman Street, Manchester, M3 3AW
Direct Dial: 0161 240 8184
Complaints Team Dial: 0161 240 8216